The MCS Balanced Scorecard
Marietta City Schools (MCS) adopted the use of system-level Balanced Scorecards (BSC) in fall 2006. School-level Balanced Scorecards were adopted in fall of 2007, and established a formal reporting process to the Board of Education of the City of Marietta.
At MCS, the BSC communication and monitoring tool serves to make transparent system, as well as school goals, measures/indicators of success, targets, and actual outcomes. Student achievement, support services, and human resource data are among the metrics monitored at the school system level. School-level Balanced Scorecards also monitor parent involvement and include interventions and strategies that help achieve school goals for the current academic year.
Balanced Scorecard Basics
The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. It was originated by Drs. Robert Kaplan (Harvard Business School) and David Norton as a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more 'balanced' view of organizational performance. While the phrase balanced scorecard was coined in the early 1990s, the roots of the this type of approach are deep, and include the pioneering work of General Electric on performance measurement reporting in the 1950’s and the work of French process engineers (who created the Tableau de Bord – literally, a "dashboard" of performance measures) in the early part of the 20th century.